Install guide
How to install PubKeep
It takes about a minute. Keep the email with your license key open. It's titled Your free PubKeep trial is ready if you're trying PubKeep, or comes with your license if you bought it. You'll need it twice: once to download PubKeep, and once for your license key. Then follow the steps for your computer below.
Watch it first
A short video of the whole install, start to finish.
Which computer are you using?
Install on Windows
Easiest way
Get PubKeep from the Microsoft Store
Open the PubKeep page in the Microsoft Store and click Get. Windows installs it for you, with no warnings to click through. When PubKeep opens, paste the license key from your email.
Can't use the Microsoft Store? Some work computers block it. Use the installer from your email instead:
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Click Download the Windows installer in your license key email
Open the email we sent you and click the Download the Windows installer button. Your browser saves the PubKeep installer to your Downloads folder. If Edge asks what you want to do with the file, click Open.
Picture coming soon: Edge asking what to do with the PubKeep file. -
Open the file from your Downloads
Open your Downloads folder and double-click the file whose name starts with PubKeep and ends in Setup.exe. You can also click it in your browser's list of downloads.
If you use Edge, it may say the file isn't commonly downloaded. That's normal for new apps. Click the … next to the file, then Keep. If Edge asks again, click the small arrow next to Delete and choose Keep anyway.
Click …, then Keep. If Edge asks again, open the arrow next to Delete and choose Keep anyway. Picture coming soon: the PubKeep Setup file in your Downloads folder. -
A blue box says “Windows protected your PC”
Don't worry, this is normal. Windows shows this box for new software it hasn't seen many times yet. It doesn't mean anything is wrong. Click the words More info.
Picture coming soon: the blue “Windows protected your PC” box with the More info link. -
Check the publisher, then click Run anyway
The box now shows more detail. Check that it says Publisher: Saint Systems, LLC. That's us, the company that makes PubKeep. Then click the Run anyway button.
Picture coming soon: the box showing Publisher: Saint Systems, LLC and the Run anyway button. -
Choose where to install, then click Install
The PubKeep Setup window shows the folder PubKeep goes into. Most people keep that folder. To install somewhere else, such as another drive, click Browse and pick a folder. Then click Install. There's no administrator password to type. When it finishes, leave Run PubKeep checked and click Finish.
Picture coming soon: the PubKeep Setup window where you choose the install folder. -
Paste your license key
The first time PubKeep opens, it shows Activate PubKeep. Under Already have a license key?, copy the key from your PubKeep email and paste it into the License key box. It activates as soon as you paste, and you're in.
Picture coming soon: the Activate PubKeep screen with the box for your license key. -
Open PubKeep again later
Next time, double-click the PubKeep icon on your desktop. Or click the Start button, type PubKeep, and press Enter.
Picture coming soon: finding PubKeep in the Start menu.
If your antivirus blocks PubKeep
PubKeep is new, and some antivirus programs set new apps aside until they learn they’re safe. If PubKeep won’t open after you install or update it, or your shortcut says it was deleted or moved, your antivirus probably put it in quarantine. Your files and license are fine.
Norton 360
- Open Norton and click Security, then Quarantine.
- Find the PubKeep entry and click the three dots on the right.
- Choose Create Exclusion & Restore, then click Yes when Windows asks.
“Clicked on the three dots and chose Create Exclusion & Restore. It installed and restored my shortcut.”
McAfee
Open McAfee and add an excluded file or folder for your Downloads folder and for %LOCALAPPDATA%\Programs\PubKeep. Then download PubKeep again and open it.
Any other antivirus
Install PubKeep from the Microsoft Store instead. Antivirus programs rarely block Store apps. Or write to hello@pubkeep.com and we’ll walk you through it.
Install on a Mac
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Click Download for Mac in your license key email
Open the email we sent you and click the Download for Mac button. Your browser saves PubKeep to your Downloads folder.
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Open the downloaded file
Open your Downloads folder and double-click the file whose name starts with PubKeep and ends in .dmg. A window opens showing the PubKeep icon and your Applications folder.
Picture coming soon: the PubKeep .dmg file in your Downloads folder. -
Drag PubKeep to Applications
In that window, drag the PubKeep icon onto the Applications folder and let go. When it finishes copying, you can close the window.
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Open PubKeep from Applications
Open your Applications folder and double-click PubKeep. You can also find it in Launchpad, or press Command and Space together, type PubKeep, and press Return.
Open it from Applications, not from the window in step 2, so it stays installed.
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Click Open if your Mac asks
The first time, your Mac may ask whether you're sure you want to open an app downloaded from the internet. This is normal. Apple checks PubKeep before it reaches you. Click Open.
Picture coming soon: the box asking if you want to open PubKeep, with the Open button. -
Paste your license key
PubKeep shows Activate PubKeep. Under Already have a license key?, copy the key from your PubKeep email and paste it into the License key box. It activates as soon as you paste, and you're in.
Picture coming soon: the Activate PubKeep screen with the box for your license key.
Still stuck?
Just reply to your license key email, or write to hello@pubkeep.com, and we'll help you. A real person reads every message.
Lost your license key email? Let us know and we'll resend it.